Changing your direct deposit settings

Employee Self-Service (ESS) enables employees to change their direct deposit settings. Changes made to direct deposit settings may take up to two paychecks before becoming effective. Employees cannot cancel a direct deposit enrollment through ESS after it has been processed. They must see their direct deposit coordinator in order to revert to paper paychecks.

To change your direct deposit settings

1. From the ESS navigation menu, do the following:
   
   
   1. Click the Employee Self-Service link.
      
      
   2. Click the Payroll and Compensation link.
      
      
   3. Click the Direct Deposit link.
      
      
2. Select the appropriate result.
   
   
3. Click Select.
   
   
4. Click the Change Dir Dep Info button.
   
   
5. Complete all the fields on the New Direct Deposit Info box (do not leave any fields blank).
   
   
Tip: Click the Guide to check fields link for an explanation of the fields.

Important: The name that appears in the Account Name field must match the name on your bank account. Additional names on the account are acceptable.


6. Click the Submit Changes button.
   
   A Confirm dialog box appears containing all the new direct deposit information.
   
   
7. Read the new direct deposit information to ensure that all information was entered correctly.
   
   
8. Read the terms and conditions and check the Direct Deposit Terms and Conditions checkbox.
   
   
9. In the Employee Authorization section, enter the last four digits of your Social Security number.
   
   
10. In the Employee Authorization section, click the Certify/Confirm button.
    
    A Direct Deposit Submission form appears displaying your direct deposit changes.
    
    
11. Click the Print Page button to print out a copy of the Direct Deposit Submission form, then click Print.
    
    
12. Submit the Direct Deposit Submission form along with a voided check or most recent savings account statement to your agency's direct deposit coordinator within 10 days.
    
    Important: Failure to submit this documentation may result in cancellation of your direct deposit.
    
    An email will be sent to you stating that a pending change has been applied to your direct deposit information in ESS and that the change should be processed by the next business day. You should log back into the system the next business day to confirm that your direct deposit information was processed and reflects these changes. Even after it is processed, it may take up to two paychecks to become effective.
    
    
13. For questions regarding direct deposit, contact your agency direct deposit coordinator.
    
    
14. For technical or functional issues, send an email to NYCAPS Central at EmployeeSupport@dcas.nyc.gov. Be sure to include a description of the issue and the error message, if applicable.
    
    

---

Related topics
EForms
Removing pending changes for direct deposit
Setting up direct deposit
Viewing your direct deposit settings

1022

Last revised: March 9, 2009