Removing pending changes for direct deposit

Employees can remove pending direct deposit transactions via Employee Self Service (ESS), by the end of the day of the transaction request.

Important: Employees cannot cancel a direct deposit enrollment through ESS after it has been processed. They must see their direct deposit coordinator in order to revert to paper paychecks.

To remove pending changes for direct deposit

  1. From the ESS navigation menu, do the following:

    1. Click the Employee Self-Service link.

    2. Click the Payroll and Compensation link.

    3. Click the Direct Deposit link.

    A page with your current direct deposit and pending direct deposit information appears.

  2. Click the Remove Pending Record button under the Pending Dir Dep Info box.

    A refreshed Direct Deposit page appears with a Pending Record removed message.

  3. For questions regarding direct deposit, contact your agency direct deposit coordinator.

  4. For technical or functional issues, send an email to NYCAPS Central at EmployeeSupport@dcas.nyc.gov. Be sure to include a description of the issue and the error message, if applicable.


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Last revised: March 9, 2009