Due to scheduled maintenance, Internet access to Employee Self Service (ESS) is currently unavailable. However, there are alternative methods for accessing ESS during this time.

For Current City Employees:

For Former City Employees:

  • To obtain a copy of your W-2, please contact your former agency or the Office of Payroll Administration at 212-669-8555, Monday to Friday from 8 AM to 5:30 PM.
  • Visit the NYC Office of Payroll Administration's website at https://www.nyc.gov/site/opa/forms/forms.page


We apologize for any inconvenience caused and assure you that we are working diligently to restore full access to ESS as soon as possible. Should you need further assistance, feel free to reach out to NYCAPS Central via email at nycapscentral@dcas.nyc.gov or by phone at (212) 487-0500.

NOTE: NYCAPS does not send text messages with links or e-mails asking for personal information or credentials. If you receive an unsolicited request to verify your account or notice suspicious activity, please DO NOT click on any links.