Removing pending changes to your tax withholdings

Employees can remove any pending changes to their withholding allowances within the same business day of their request. All pending transactions are processed overnight, the same day of the transaction request.

To remove pending changes to your tax withholdings

From the ESS landing page do the following:
1. Click the Pay and Tax Information tile.
  
  The Pay and Tax Information page opens.
2. Click the Pay and Tax Information button in the side menu.
3. Click the Tax Withholdings link.
A page with your current withholding allowances and pending withholding allowances information appears.
Click the Remove Pending Record button.

A pop up window appears asking you to confirm that you would like to delete the pending record.
Click “OK”.

A message appears on the page, indicating that the pending record has been removed.
For questions regarding withholdings, contact your agency HR representative.
For technical or functional issues, send an email to NYCAPS Central at EmployeeSupport@dcas.nyc.gov. Be sure to include a description of the issue and the error message, if applicable.

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Last revised: December 23, 2019