Changing your Commuter Benefits plan and payroll deductions

Follow these steps to set-up a transit plan and payroll deductions for the Commuter Benefits Program.

visit http://getwageworks.com/nyc/whichplan for online guidance on which transit plan(s) may fit your individual needs.

Two business days after you have made updates in ESS, please go to http://getwageworks.com/nyc to register or log into your WageWorks account. For security purposes, you will need to provide the Last Name on your paycheck, Month and Day of Birth (not year), Zip Code on file with WageWorks, and the Last Four Digits of your Employee Reference Number.

For employees with a Premium TransitChek MetroCard: To change your Commuter Benefits plan and/or payroll deductions between December 1, 2010 and December 31, 2010

Please note that as of December 1, 2010, if you have an existing Premium TransitChek MetroCard, you will see both your current plan and the new Commuter Benefits plan information. Please make a note of the effective and expiration dates listed for each plan. The new Commuter Benefits plan will be replacing the current one. If you do nothing by December 31st, you will be transitioned automatically to the new Commuter Benefits plan listed. The options you have between December 1 and December 31, 2010 are to cancel your Current Transit Benefit plan, cancel the upcoming New Commuter Benefit plan or to cancel both. If you cancel both, you will be able to enroll in a New Commuter Benefit plan the next business day in ESS. You do not have to wait until your existing Transit Benefit plan expires on December 31st.

From the navigation menu, click Employee Self Service, then Payroll and Compensation, then Deduction Information, then click the Commuter Benefits link.

The Commuter Benefits page appears.
If you wish to begin a new Commuter Benefit plan immediately then click the Cancel Both button.
The following day, please log back into Employee Self Service with the navigation provided in Step 1. (You must wait until the following day to enroll to allow the nightly process to perform the cancellations.)

The Commuter Benefits page appears.
Please refer to the Setting up your Commuter Benefits plan and deductions page.

To change your Commuter Benefits plan and/or payroll deductions

From the navigation menu, click Employee Self Service, then Payroll and Compensation, then Deduction Information, then click the Commuter Benefits link.

The Commuter Benefits page appears.
You may see the message: “You must have a mailing address, telephone number and email address before enrolling in a Commuter Benefits Program. Please view your Personal Information Summary in ESS to determine the missing items and enter the data accordingly.”
Go to Step 6 if you do not see this message.

Important: Review your mailing address in ESS whenever you make updates to Commuter Benefits. Update your mailing address, if needed.

If this message is displayed, please click on the Personal Information link in ESS, then Personal Information Summary. Scroll down the page and verify the missing information. Enter your mailing address, telephone number and/or email address by clicking on the appropriate buttons on the page or using the appropriate links on the left hand menu. Enter an address where Address Type equals Mail. You are required to enter a Mailing Address even if your Home Address is the same as your Mailing Address. WageWorks will use your Mailing Address to send you your Commuter Card, transit passes, tickets or other fare media. Please note the Personal Information section in ESS is the only place you may update your Mailing Address. You may not update your address directly with WageWorks.

Navigate back to the Commuter Benefits page as listed in Step 1.
Click the Change Comm Benft button.
The New Commuter Benefits Info dialog box appears.
Select one of the three Commuter Benefits plan types. You may either select your current plan or choose a new one. Selecting a new plan will expire your current plan. If you would like to enroll in the Access-A-Ride plan, please see your agency’s Transit Benefit Coordinator.

Note: If you select Commuter Card (No Admin Fee) the Monthly Amount is pre-determined and can not be modified.
If you select Transit Pass or Commuter Card – Unrestricted, please enter a Monthly Amount.

Note: If you are currently enrolled in one of the three transit plans and are only adding or making changes to your Park-n-Ride plan, leave the Monthly Amount field blank for the plan type in which you are currently enrolled. Your current plan will carry forward.
The Park-n-Ride option is always defaulted to No. Please select Yes if you would like to enroll into this plan. If you are currently enrolled and want to cancel your plan, please refer to the Canceling your Commuter Benefits plan and deductions page.

Note: If you are already enrolled in a Park-n-Ride option the Park-n-Ride field will be displayed as No. If you do not want to make any changes, leave this field as No and go to step 13. If you want to make a change, select Yes in the Park-n-Ride Y/N field and go to the next step.
If you select Yes in the Park-n-Ride Y/N field, please enter a Monthly Park-n-Ride Amount.
If you are currently enrolled and want to suspend your payroll deductions, select Yes in the Park-n-Ride Y/N field. Enter 0 into the Monthly Park-n-Ride Amount field. This will suspend payroll deductions for the Park-n-Ride program.
Click the Submit Changes button. A Confirm dialog box appears.
Carefully read the information presented on this page. The New Commuter Benefits Info box will display the deductions to be submitted for processing.
Read the Commuter Benefits Terms and Conditions and click the checkbox indicating you have done so.
Please read the Employee Authorization information and enter the last four digits of your Social Security number.
Click the Certify/Confirm button.
Your current and pending changes are displayed for your review.

Important: An email will be sent to you stating that your Commuter Benefits plan and payroll deduction changes are pending and that it should be processed by the next business day. Updates may take up to two paychecks to take effect.

Resuming your Park-n-Ride payroll deductions

From the navigation menu, click Employee Self Service, then Payroll and Compensation, then Deduction Information, then click the Commuter Benefits link.

The Commuter Benefits page appears.
Select Y es in the Park-n-Ride Y/N field and enter an amount greater than zero in the Monthly Park-n-Ride Amount field.
Click the Submit Changes button. A Confirm dialog box appears
Carefully read the information presented on this page. The New Commuter Benefits Info box will display the deductions to be submitted for processing.
Read the Commuter Benefits Terms and Conditions and click the checkbox indicating you have done so.
Please read the Employee Authorization information and enter the last four digits of your Social Security number.
Click the Certify/Confirm button.
Your current and pending changes are displayed for your review.

Important: An email will be sent to you stating that your Commuter Benefits plan and payroll deduction changes are pending and that it should be processed by the next business day. Updates may take up to two paychecks to take effect.

To change your Resumption Date on suspended Commuter Plan plans and deductions

You may decide at a later time to change the date for which you would like to resume your deductions.

From the navigation menu, click Employee Self Service, then Payroll and Compensation, then Deduction Information, then click the Commuter Benefits link.

The Commuter Benefits page appears.
From your Commuter Benefits page listing your suspended commuter benefit information, click on the Change Resumption Date button.
Enter a new Resume Date.
Click the Submit Changes button. A Confirm Dialog box appears.
Please read the Employee Authorization information and enter the last four digits of your Social Security number.
Click the Certify/Confirm button.
Your pending Commuter Benefits Info dialog box appears with the pending information displayed

Important: An email will be sent to you stating that your Commuter Benefits plan and payroll deduction changes are pending and that it should be processed by the next business day. Updates may take up to two paychecks to take effect.

For more information regarding the Commuter Benefits Program, employees should refer to the OPA website at www.nyc.gov/payroll

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Last revised: December 14, 2010