Setting up Commuter Benefits payroll deductions

Setting up your Commuter Benefits plan and payroll deductions

Follow these steps to set-up a transit plan and payroll deductions for the Commuter Benefits Program.

Visit http://getwageworks.com/nyc/whichplan for online guidance on which transit plan(s) may fit your individual needs.

Two business days after you have made updates in ESS, please go to http://getwageworks.com/nyc to register or log into your WageWorks account. For security purposes, you will need to provide the Last Name on your paycheck, Month and Day of Birth (not year), Zip Code on file with WageWorks, and the Last Four Digits of your Employee Reference Number.

To set up Commuter Benefits payroll deductions

From the navigation menu, click Employee Self Service, then Payroll and Compensation, then Deduction Information, then click the Commuter Benefits link.

The Commuter Benefits page appears.
You may see the message: “You must have a mailing address, telephone number and email address before enrolling in a Commuter Benefits Program. Please view your Personal Information Summary in ESS to determine the missing items and enter the data accordingly.”

Go to Step 3 if you do not see this message.

If this message is displayed, please click on the Personal Information link in ESS, then Personal Information Summary. Scroll down the page and verify the missing information. Enter your mailing address, telephone number and/or email address by clicking on the appropriate buttons on the page or using the appropriate links on the left hand menu. Enter an address where Address Type equals Mail. You are required to enter a Mailing Address even if your Home Address is the same as your Mailing Address. WageWorks will use your Mailing Address to send you your Commuter Card, transit passes, tickets or other fare media. Please note the Personal Information section in ESS is the only place you may update your Mailing Address. You may not update your address directly with WageWorks.

Navigate back to the Commuter Benefits page as listed in Step 1.

Important: Please validate that your mailing address is correct in ESS even if you do not see any warning messages.
Click the Enroll button

The New Commuter Benefits Info dialog box appears.
Select one of the three Commuter Benefits plan types. If you would like to enroll in the Access-A-Ride plan, please see your agency’s Transit Benefit Coordinator.

Note: If you select Commuter Card (No Admin Fee) the Monthly Amount is pre-determined and can not be modified.
If you select Transit Pass or Commuter Card – Unrestricted, please enter a Monthly Amount.
The Park-n-Ride option is defaulted to No. Please select Yes if you would like to enroll into this plan.
If you select Yes, please enter a Monthly Park-n-Ride Amount.
Click the Submit Changes button. A Confirm dialog box appears.
Carefully read the information presented on this page. The New Commuter Benefits Info box will display the deductions to be submitted for processing.
Read the Commuter Benefits Terms and Conditions and click the checkbox indicating you have done so.
Read the Employee Authorization information and enter the last four digits of your Social Security number.
Click the Certify/Confirm button.
Your pending changes are displayed for your review.

Important: An email will be sent to you stating that your Commuter Benefits plan and payroll deduction changes are pending and that it should be processed by the next business day. Updates may take up to two paychecks to take effect.
If you enrolled in the Transit Pass Plan and/or Park-n-Ride, you must register at http://getwageworks.com/nyc or contact WageWorks Call Center at 1-877-WageWorks (1-877-924-3967) to order your transit passes or tickets or to select your parking plan. For more information regarding the Commuter Benefits Program, employees should refer to the OPA website at www.nyc.gov/payroll

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Last revised: November 30, 2010